Frequently Asked Questions (FAQs) – Street Couture
1. How do I place an order?
Ordering with us is easy! Simply browse our collections, choose your favorite items, select the appropriate size, and add them to your cart. Once you’re ready, proceed to checkout, provide your shipping details, and complete your purchase securely.
2. What payment methods do you accept?
Card transactions will be processed for Street Couture via PayStack. PayStack accepts Visa and Mastercard credit card payments. To create a create a safe and secure experience for our customers, PayStack transactions are 3D secure and PCI compliant. Users may go to www.PayStack.co.za to view their security certificate and security policy.
3. How can I track my order?
Once your order is confirmed and shipped, you will receive a tracking number via email. Use this number to track your package and stay updated on its delivery status.
4. What is your return policy?
We offer a hassle-free return policy. If for any reason you’re not satisfied with your purchase, please refer to our “Returns & Refunds Policy” page for detailed instructions on initiating a return or exchange.
5. How do I contact customer support?
For any inquiries or assistance, feel free to reach out to our dedicated customer support team through our “Contact Us” page. We strive to respond to all queries within 48 hours. You may also reach out to us via WhatsApp at 074 335 8901.
6. Do you ship internationally?
No, we do not ship internationally. We only ship within South Africa.