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1. How do I place an order?
Ordering with us is easy! Simply browse our collections, choose your favorite items, select the appropriate size, and add them to your cart. Once you’re ready, proceed to checkout, provide your shipping details, and complete your purchase securely.

2. What payment methods do you accept?
Card transactions will be processed for Street Couture via Bob Pay. Bob Pay accepts Visa and Mastercard credit card payments. To create a create a safe and secure experience for our customers, Peach Payments transactions are 3D secure and PCI compliant. Users may go to www.bobpay.co.za to view their security certificate and security policy.

3. How can I track my order?
Once your order is confirmed and shipped, you will receive a tracking number via email. Use this number to track your package and stay updated on its delivery status.

4. What is your return policy?
We offer a hassle-free return policy. If for any reason you’re not satisfied with your purchase, please refer to our “Returns & Refunds Policy” page for detailed instructions on initiating a return or exchange.

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Bob Pay is a payment solutions provider designed to assist with accepting payments seamlessly. Bob Pay makes use of encryption and real-time fraud screening on every transaction to keep your data safe.

Payment Options:

• Visa
• MasterCard
• American Express

Delivery:

At Street Couture, we are delighted to provide free standard shipping and to ensure that your items are delivered to you within 3-5 business days. Once your order is ready for shipment, we kickstart the dispatch process, which usually takes 1-2 business days. Orders placed before 12 pm will be processed on the same day, while those received after 12 pm will be processed either on the same day or the following day.

Read full shipping policy.

Returns:

We understand that sometimes returns are necessary. If you are not completely satisfied with your purchase, you can initiate a return within 30 days from the date of delivery. To start the returns process, please email us at returns@streetcouture.co.za and we’ll email you a return label as well as instructions on how and where to send your package.

Read full returns policy.